Ad & Product Ops Manager, EMEA

8 December 2023
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pubX is an agile, fully-remote, VC-backed start-up building artificial intelligence and automation technology to revolutionise the digital publishing industry.

We work on greenfield projects to help digital publishers unlock greater revenues, improve operations and understand data to help ensure their existence into the future. Digital publishers are our customers but we are a technology company, developing scalable solutions to enable digital publishers to compete.

We believe that publishers are a cornerstone of society and democracy and that if current trends continue, publishers risk being lost to the world, along with truth, objectivity, and knowledge. They will likely be replaced by walled-garden, echo-chambers that fuel and foster hate.

pubX is building the future for digital publishers. We use artificial intelligence and automation to solve problems that publishers have with monetization. Our industry-leading pricing technology incorporates our dynamic floor-pricing tool, which uses AI to set a unique price for each ad auction, maximising the revenue efficiency of publishers’ full stack.

Culturally, we foster an environment of intelligence, respect, and curiosity, where we continuously explore innovative ideas to enhance our solutions and drive our mission forward. As a fully remote team, we prioritize flexibility, empowering you to manage your own schedule and determine your ideal work-life balance.

Role Overview

Our mission as a growing team is to help our customers achieve maximum value from our solutions and grow as long-term partners. We are dedicated to providing enterprise-level service and product expertise to our clients. This position is based across our Dynamic Floor Pricing Tool and is key to supporting our sustained growth here.

Reports To: CPO

Location: Remote

Seniority: Mid/Senior-level

Package: Competitive Salary (scaled for experience and location); Equity; Tech Covered; 35 Days PTO; Global Team Meet-Ups

Employment type: Full-Time

We are seeking a talented and experienced Ad Operations Manager to join our Product team.The ideal candidate will have a strong background in AdTech, publisher ad operations, programmatic advertising, and Software as a Service (SaaS)

This position is based across our Dynamic Floor Pricing Tool and is key to growth here, through constant innovation and customer onboarding.

We are rapidly onboarding new customers, and need an internal stakeholder to be responsible for, and dedicated to, the technical elements of this, liaising with the Customer Success and Product teams to ensure success from day one.

The role is a blend of Ad Ops, and Technical Account Management. You will be responsible for the early stage of the customer lifecycle, managing the technical onboarding process, and ongoing data management.

You will be obsessive about the performance of our product and committed to driving performance gains within your scope.

Whilst this position focuses on day-to-day success, you will be encouraged to share ideas and feedback internally and be an architect for change on the core product. 

As with all positions at pubX, the opportunity to grow within the business is limitless, in tandem with your contribution. 


Your responsibilities will include: 

  • Publisher Technical Onboarding
  • Google Ad Manager setup
  • Site installation/integration QA
  • Site launch and product adoption ownership
  • Publisher Configuration Management
  • Reporting settings
  • Report parsing confirmation Ad Hoc reporting provision
  • Google Ad Manager reporting support for cross-team investigations and explorations
  • Performance investigation kickoff

Desired Skills & Expertise

  • Managing full-stack ad operations for mid to large-size publisher
  • Hands-on experience using Google Ad Manager
  • Deep understanding of Prebid and/or a similar Prebid wrapper (i.e. Magnite, IX, Pubmatic, etc.)
  • Experience managing Ad Operations for multiple sites/apps across a publisher portfolio
  • Experience working with Amazon AWS services – Athena, DynamoDB, S3, etc.

As an Ad/Product Manager, you will possess:

  • Superb Communication Skills: Bring excellent communication skills to engage with clients and internal stakeholders effectively.

  • Independence: Operate independently while handling real-time tasks efficiently.

  • Professionalism: Approach your responsibilities with professionalism and preparedness.

  • Programmatic Advertising Knowledge: Familiarity with programmatic advertising and publisher operations

  • GAM Reporting API use/knowledge

  • Proficiency with tools: python/SQL and project tools such as Jira, Slack, Excel/Sheets

  • Start-Up Experience: Ideally you would have worked in start-ups/ nimble, fast-paced, high growth environments

Interview Process

Culture fit is extremely important to us as we are building an awesome team to solve huge problems and, aside from judging aptitude, this will be the main focus of the interview process.

  1. Culture Fit Interview

  2. Role-Related interview with Line Manager

  3. Role Related ‘Test’ (i.e. performing/ running through an element of the role in an interview)

  4. Quick Meet the team

How to apply:

Email with the subject “Ad/Product Ops Manager, EMEA Role” with your CV and a few words on why you’re a good fit.